*I’m not an attorney and this is not legal advice, please contact a local attorney regarding all questions and concerns.
Regarding any and all legal and contract advice, I would highly recommend finding an attorney that either specializes in contracts and/or small businesses in your area. Legal fees are pricey, so below are some free resources.
Contract templates for rescheduling, addendums, and cancellations from The Legal Paige
Contract templates for rescheduling, addendums, and cancellations from The Creative Law Shop
Transcript of Webinar with Natalie Franke and The Legal Paige
Email templates for your contracts
-Make sure your deposit is non-refundable and that that clause is airtight.
-Your non-refundable deposits should be at or around 50%.
-Have a clause in your contract that once the contract is signed and deposit paid, the client cannot decrease their proposal by more than X amount. I personally have it at that my clients cannot decrease by more than 20%.
-Have a clause that pricing may change due to the fluctuation of the wholesale flower market as well as world changes such as political/world lockdowns (think back to Ecuador last summer) and COVID-19.
-Have a clause stating that you reserve the right to make substitutions.
-Have a Forced Majeure and Health + Safety clause
-When sending a rescheduling contract, addendum, or cancellation contract ALWAYS list in your email the important clauses you want the client to carefully review. Explain in layman terms those clauses. This email can also be used as backup if disputes comes up later.
-Make sure there is a line for both the client and the person who is paying to sign. Make it clear to whoever is paying that you serve the clients and not them.
-Always refer back to the contract during emotional disputes.
-Corporate: Notes from Emily Rose Florist. The best way to get in with a corporate company is to network with the people who you already know! Neighbors, church, etc. Ask them if they need flowers for any events.
Google Search Console – Get verified, this is different than “Google my Business” sending a letter to your work address.
Use ubersuggest to find a keyword for your website pages and blogs. This resource is mostly free.
Download SEOquake to help analyze your site. Important tools are Density and Diagnostics.
Get links! For example, being featured, blog posts written by others, directories, etc.
Utilize a free 30 trial with Moz. Moz can analyze your competition, do site analysis, and help you understand your domain authority. You can also check your spam score here.
Apps to help you with Pinterest:
Tailwind
Narrative. Use The Potted Pansy’s discount code. https://narrative.so?fp_ref=
The floral industry is changing with each day. The content below was last updated on: April 15th, 2020.
South American farms are still able to grow, cut, and sell (not necessarily to the U.S. but to other countries).
European Government and culture values the floral industry and considers flowers as “essential”. Farms are getting government help and still selling to the public. Have not shipped much to the states but with Miami port opening back up slowly…seeing a small increase. Farmers each week decide “what the market can bear” and then sell that amount in flowers.
As far as product availability for spring, everything will be available, the hurdle to jump over will be on transportation and restrictions in the U.S..
Mornings with Mayesh with Holland Flower Grower.
Wholesale companies are slowly opening back up and shipping flowers that are grown stateside. Limited availability and transportation is an obstacle (using mostly fedex). Growers will need to decide whether to plant for fall, will be a decision based on grower to grower and whether they can keep the water running (literally and figuratively). Expect holes and limited availability throughout 2020 and 2021.
Expect price increases due to transportation.
Price increases on actually stems are yet to be determined.
Morning with Mayesh with American Growers.
Notes taken after hearing from Katie from Old Slate Farm
Farmers are excited flowers are needed for florists, and WANT to see you flowers. Be flexible with your colors and flower varieties. Make sure you place multiple orders from multiple farms. This will help with back up when needed. When you are placing or verifying an order, be respectful of their time. The more information you can provide up front when you initially order, the better! Once you develop a relationship with a grower, learn their products and systems.
What to know what is blooming each week? Check out the hashtag on Instagram #week(week number of the year)flowers. For example, the first week of the year would be #week1flowers, and so on.
From Society of American Florists, “According to the Centers for Disease Control and Prevention, “there is likely very low risk of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. Coronaviruses are generally thought to be spread most often by respiratory droplets. Currently there is no evidence to support transmission of COVID-19 associated with imported goods and there have not been any cases of COVID-19 in the United States associated with imported goods. Information will be provided on the Coronavirus Disease 2019 (COVID-19) website as it becomes available.” More resources from SAF here.
Intrigue Teaches: Many resources for florists.
Mayesh: Business Checklist for COVID-19
CARE Act for Small Businesses
What’s available.
EIDL Disaster Loans: The Economic Injury Disaster Loan (EIDL) is an emergency program offering small business loans up to $2M. It also includes a grant for eligible businesses to receive a cash advance of up to $10,000 that you’re not required to repay.
Where to apply?
Who should consider EIDL?
Who’s Eligible?
How does it work?
What can the money be used for?
Where to apply?
Who should consider PPP?
Who’s Eligible?
How does it work?
What can the money be used for?
Who’s Eligible?
How does it work?
How does it work?
"Highly recommend Roots Floral Design - absolutely beautiful! I can’t say enough good things about Kaytee and her team. The flowers for our wedding far exceeded our expectations. They were stunning and our guests raved about how beautiful the bouquets and decor were! Kaytee understood our vision and created a beautiful setting for the wedding. Last but not least, Kaytee worked well within our budget and made good recommendations. Thanks Kaytee and team!"
-Megan, Mother of the Bride, Spring 2019 Wedding
“Kaytee is an absolute GEM! She has so much passion and care for what she does, that you feel like she's a friend more than a vendor. She walks you through each step of the floral process with organization, examples, cost, and detail -- all things that make my detail-oriented heart happy. The end result far exceeded anything we could have hoped for or imagined. ALL. THE. GREENERY. Future brides, run, don't walk to Roots for your wedding. From start to finish, she took care of every single floral need to make our day positively beautiful.”
-Laura, Summer 2019 Wedding
"Kaytee became so much more than a vendor for us. The first time I met her I felt as though I met a long lost friend. She was the very first vendor I chose for the wedding (even before the venue) and she lived up to all my expectations and went above and beyond. Each time I met with her I felt confident that she completely comprehended my wants and would fashion them into something that looks put together, yet natural. The day-of she silently transformed a bland rustic space into an enchanting, romantic barn. I couldn't have asked for anything more beautiful or unique."
-Grace, Spring 2019 Wedding
"Kaytee was so great to work with!!! I provided her with some floral inspirations from Pinterest and Instagram but gave her a lot of free rein coming up with the flowers for our wedding and she went above and beyond expectations. Our photographer was obsessed with all the bouquets and we got so many great pictures of them! She did such a good job making my smaller budget work to make high impact arrangements. She's also the sweetest person to be around!"
-Bo, Spring 2019 Wedding